Retail Store Return Process

Thank you for purchasing an iHip item! At iHip, we greatly appreciate your support and will do our best to continue providing you with a great experience. We maintain our commitment to the products you enjoy and through our expert customer service team.

Register Your Retail Purchase

To register your product:

  • Please fill out the form accurately and completely, this will guarantee your warranty and registration in our system.
  • Items you purchased and still under the warranty will be replaced or fixed for free with a shipping fee of $5.95.
  • We require the following information: Proof of Purchase (receipt). Please attach a picture of the actual receipt.

For our warranty information, click here.